Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
How a WhatsApp AI Chatbot Helps Your Business Reply to Customers 24/7
In Nigeria, customers don’t fill in contact forms. They send a WhatsApp message: “How much?”, “Are you open today?”, “Do you deliver to Abuja?” If nobody replies for hours, they message the next business on their list.
The cost of slow replies
Most buyers message several businesses at once and buy from whoever answers first. A reply at 9pm that arrives the next morning is usually too late.
What a WhatsApp AI chatbot does
- Answers common questions about prices, location, opening hours, and availability instantly
- Takes bookings, orders, and enquiries and collects customer details
- Hands over to a real person when a customer needs one
- Works at night, on weekends, and during busy periods
Who benefits most
Restaurants, retail shops, salons, clinics, schools, hotels, online sellers, microfinance banks, and professional-service firms all receive the same questions repeatedly. A chatbot handles those, so your team handles the conversations that need a person.
How to get started
- Write down the 10 questions customers ask most
- Decide what the chatbot should do (answer, book, or collect leads)
- Connect it to your business WhatsApp number
- Test it, then improve it using real conversations
At Dominion Global Tech we build and set up AI chatbots and WhatsApp automation for businesses. Chat with us on WhatsApp at +234 701 982 0249 and we’ll show you what it could look like for your business.